🛍️ How do I pre-order a GreenStalk for Christmas?

Add your goodies to your basket and select Pre-Order Plan at checkout. No payment is taken straight away — we’ll email you with a payment link so you can pay in instalments.

💸 How does the Pre-Order Plan work?

We will send you a payment link, and 20% is due on receipt. Further payments can be made as and when it suits you. We’ll keep track and confirm your balance by email. At least 50% must be paid by 15th September to secure your choice. Full payment is due by 28th November to ensure Christmas delivery.

Example: Pre-order total: £200
Pay £40 → Balance: £160
Pay £60 by 15th Sept to secure your order
Pay the rest by 28th Nov for Christmas delivery

🎨 Can I choose any colour, including limited editions?

Yes! All standard and limited edition colours are available to pre-order. Just remember: limited colours won’t be ordered unless 50% is paid by 15th September.

🚚 When will my pre-order be delivered?

Pre-orders will be delivered in the first week of December. We’ll dispatch your order once your balance is paid in full.

🚀 What if I want my GreenStalk delivered straight away?

If you’d like immediate delivery, please don’t use the Pre-Order Plan. Any items without the words "pre-order" are available for immediate delivery

📦 Can I mix in-stock and pre-order items in the same order?

Only if you want December delivery - pre-order items come with free shipping, but everything in your basket will be shipped together. If you want in-stock items sooner, please place a separate order.

🔁 Can I get a refund on my pre-order?

Pre-orders are non-refundable, as stock is reserved specifically for you. Please only pre-order if you’re happy to complete the purchase.

🌟 GreenStalk Pre-Order FAQ 🌟